The revamped eKey2.0 a password less biometric authentication offering greater and securely ease of access to a wide range of eServices across both public and private sectors.
It is available to all citizens and residents, who have a valid Bahraini Identity card.
15 years is the minimum age illegible to have a revamped eKey2.0 account.
No fee is required; There is no cost to download or use the revamped eKey2.0 for all citizens and residents.
Yes, you can use it normally outside the country.
The Information & eGovernment Authority:
- Kingdom of Bahrain’s National Portal: www.bahrain.bh
MyGov App.
Ministry of Industry & Commerce:
Sijilat System: www.sijilat.bh
Labor Market Regulatory Authority (LMRA):
LMRA website: www.lmra.gov.bh
Ministry of Labor (MOL):
MOL website: www.mol.gov.bh
Ministry of Housing (MOHousing):
MOHousing website: www.housing.gov.bh
Supreme Council for Environment:
SCE Website: https://www.sce.gov.bh/en/
You can download the revamped eKey2.0 app from the the iOS App Store, Android Google Play Store, or Huawei App Gallery or from the eGovernment Apps Store
Registration Steps:
- Download the revamped eKey2.0 app.
- Enter your personal number.
- Enter your Mobile number.
- Enter the OTP number received through SMS text.
- Click on “Start Registration” button.
- Take a “Selfie” 3D facial biometric scan.
- Take a picture of your valid ID Card front and back side.
- Make sure that your all credentials are correct before completing the registration process
- Click on “Confirm registration” Button to finalize the registration process.
If you're experiencing difficulties, please ensure the following:
- Lighting: Make sure your area is well-lit to capture a clear selfie.
- Glasses: If you are wearing glasses, check for glare or reflections to ensure your eyes are visible.
- Head Covers: If you are wearing a head covering, ensure your entire face is visible.
- Appearance Changes: If you’ve had recent surgery or changes to your appearance that differ significantly from the photo on your ID, please visit one of our service Centers for verification.
- Blind, however some visually impaired will be able to register if the system is able to well validate the spots that needs to be recognized at the eyes of the customer.
- Some distorted conditions like burn mark, accidents that led to distorted in the facial/ Congenital distorts.
- Disability: some disability conditions like Congenita/ physical disability.
- The revamped eKey2.0 App is compatible with the following devices:
- Android: Compatible with all devices with a Front-Facing Camera, for Android 7 and above.
- iOS: Compatible with all devices running iOS 14 and above.
- Huawei: Compatible with all devices supported Android version 7 and above which is correspondent to EMUI 5.
If the GCC own a valid Bahraini ID Card, he/ she will be able to create an a revamped eKey2.0 account.
For the GCC who has a GCC card/ Notification only, he/ she will be able to user the current eKey only in the meantime.
The revamped eKey2.0 app does not allow you to enroll family members directly. Each family member must first create their own account within the app, and the minimum age to have an account in the revamped eKey2.0 is 15 years old.
Then the head of household will be able to complete eServices with his eKey2.0 account on behalf of his children.
Example: the father “head of household, Age: 30, access Bahrain.bh with his eKey2.0 account, and will be able to renew his son’s ID Card who is 5 years old.
Yes, a new registration should be conducted through downloading the revamped eKey2.0 app and follow the steps to create an account.
Yes, the current ekey will be available with the revamped Key2.0 in parallel till further notice.
Yes, the revamped eKey2.0 app allows you to update your personal profile information, such as mobile number/ email address through the profile section, and it uses advanced data encryption protocols and security measures to protect all your personal information.
Through in-app support channels where you can reach out to the support team via app or Government Services Contact Center 80008001